Privacy policy

Effective Date: March 8, 2026

At Shopovora, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
Personal Information: When you make a purchase or create an account, we may collect your name, email address, phone number, shipping address, billing address, and payment information.
Order Information: We collect details about the products you purchase, order history, and transaction records.
Device and Usage Information: We automatically collect information about your device, browser type, IP address, operating system, referring URLs, and how you interact with our site (pages viewed, time spent, clicks).
Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your experience, analyze site usage, and support our marketing efforts.
2. How We Use Your Information
We use the information we collect to:
Process and fulfil your orders, including shipping and payment processing
Communicate with you about your orders, account, and customer service inquiries
Send promotional offers and marketing communications (with your consent)
Improve our website, products, and customer experience
Detect, prevent, and address fraud or security issues
Comply with legal obligations and enforce our policies
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
Payment processors (e.g., Shopify Payments, Klarna, Afterpay) to complete transactions
Shipping carriers to deliver your orders
Analytics and marketing providers to help us understand site usage and improve our services
Legal authorities when required by law or to protect our rights
4. Data Security
We implement commercially reasonable security measures, including encryption and secure socket layer (SSL) technology, to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data by contacting us.
6. Your Rights
Depending on your location, you may have the right to:
Access and receive a copy of the personal data we hold about you
Request correction or deletion of your personal information
Withdraw consent for marketing communications at any time
Object to or restrict certain processing of your data
Lodge a complaint with a supervisory authority
7. Third-Party Links
Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing them with any personal information.
8. Children’s Privacy
Our site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
For questions or concerns about this Privacy Policy, please contact us via our Contact page at shopovora.com/pages/contact.